FAQs.

Here are common questions we receive. Have more questions? Please contact us.

Can I change the email used for purchase?

Yes, you can change from the email used for purchase to any other email, but only ONCE.

Contact support to request this change.

Do you store any Personal Identifiable Information (PII)?

The only information we store is the email address of the user. This is done, essentially, to link our service to a user's Google Docs account without which it will be impossible to differentiate our users from other Workspace accounts.

However, your information is not and will never be shared with a third-party.

How does your app relate to Google as a company?

Our app can only be used in Google Workspace™, so it's directly related to the existence of Google™ and the Workspace™ product, if Google™ or Google Workspace™ goes out of business, our app goes as well.

How to Replace dates in your Docs?

Date strings are a pattern, and Regular Expressions will be the best approach. The date on your document will depend on your timezone and your writing preference, so this is just a template to help you customize according to your document or writing requirements.

To replace dates: Find all dates in your document in the form of:

Region/Timezone use the expression
(US) --- month/day/year (\d*)/\d*/(\d{4})
(Europe, Africa) --- day/month/year \d*/(\d*)/(\d{4})
(Asia, Hungary) --- year/month/day (\d{4})/(\d*)/\d*

The separator (oblique stroke or slash) can also be changed

I just made payment to unlock my account(s), what next?

First of all, thank you again for your patronage. Paying to unlock your account from this website is the first of the two steps required to grant you the lifetime service.

The second and final step is to open Format Replace add-on in your Google Docs™, then reload your account details by going to:

reload account

This will unlock lifetime access immediately for your use; however, if you're unable do this right away, at our programmed time your lifetime access will be synchronized.

What exactly is lifetime access?

By lifetime access we mean the duration of the Google account holder's life, or the lifetime of Google Docs™ and Google Workspace™, whichever comes first.

We believe you should have perpetual access some of our products.

Where can I use Format Replace?

As a Google Workspace™ add-on, Format Replace can only be used in Google Docs™.

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